Reference

Open your Terms & Conditions first

Aviator, Auto Roulette, MotoGP Betting, and QRIS wallet rules all sit under one Terms & Conditions page so you know what applies before you open your account.

Account acceptanceDANA and QRIS rulesSupport 09:00-23:00 WIBSecurity checks

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Explore rules that apply to access

joker99 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear account terms help you decide whether our lobby, wallet, and service rules fit your needs before you join. By creating an account, you accept the Terms & Conditions that cover profile details, login security, game-category access, wallet records, bonus-board wording, and support contact rules. Access

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and eligibility where local law permits; if your location, identity details, or payment record cannot be verified, we may pause selected account functions while we check the issue. Deposits through DANA, OVO, GoPay, and QRIS are treated as wallet actions under these terms, so the sender
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name, transaction time, and account record must match. We may update the terms when payment rails, security steps, or lobby rules change, and we show the latest version on this page.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

TERM SUPPORT

Check contact paths for term questions

Fast answers matter when a term affects your account, wallet, or access to a game category. We handle Terms & Conditions questions through live chat, email, and account inbox from 09:00 to 23:00 WIB, with Indonesian account context and English replies. Please include your registered mobile number, transaction time, and the term section you are asking about, so we can check the right record without asking twice.

Team online

Live chat

Use live chat between 09:00 and 23:00 WIB when a term blocks login, wallet use, or lobby access. We ask for your account ID and may request the DANA, OVO, GoPay, or QRIS reference.

Email desk

Email support is useful for longer Terms & Conditions questions, including document checks or account-name mismatches. Send screenshots from Wallet > Transaction History and we will compare them with the account record.

Account inbox

Your account inbox keeps term-related messages in one place after you log in. We use it for change alerts, verification requests, and replies that contain account-specific steps you should follow next.

ACCOUNT HANDLING

Secure changes to your account terms

Your Terms & Conditions record is tied to your account, device history, wallet activity, and contact details.

Data used for terms

We use your registered name, mobile number, login time, wallet entries, and game-category activity to apply the Terms & Conditions. This helps us answer disputes about acceptance, access, and account actions with a clear record.

Cookie purpose

Cookies help remember your session, language display, and device status while you read or accept terms. They do not replace your login password, and you can clear them through your browser settings.

Device security path

Check Account > Security > Devices when you want to see where your account has been used. If a device looks unfamiliar, contact us before making wallet changes or accepting updated terms.

Record retention

We keep account and wallet records for operational checks, term acceptance history, and support cases. Retention length can vary by record type, payment rail, dispute status, and requirements that depend on local law.

Correction requests

Ask us to correct account details through live chat or email when your name, mobile number, or payment sender record is wrong. We may request a screenshot and a fresh verification step.

Change alerts

When we change Terms & Conditions that affect access, wallet handling, or verification steps, we place the updated wording on this page and may send an account inbox message after you log in.

Browse common Terms & Conditions questions

These answers focus on how our Terms & Conditions work after you create an account, add wallet funds, enter a game category, or contact support. They are written for practical account use in Indonesia, not legal theory. If your situation involves a specific transaction, keep your DANA, OVO, GoPay, or QRIS reference ready before you contact us.

You accept the Terms & Conditions when you create your account and continue using the lobby, wallet, or support tools. If we update the terms, continued account use means the current wording applies.

Yes. Wallet actions through DANA, OVO, GoPay, and QRIS are covered by the Terms & Conditions, including sender-name matching, transaction references, verification checks, and how we handle a payment record that does not match.

Yes. Access may change if account details, device activity, location signals, or wallet records need checking. Any access decision depends on local law, our account-security process, and the term section that applies.

Contact live chat or email with your registered mobile number and the detail that needs correction. We may ask you to confirm Wallet > Transaction History or complete a fresh account verification step.

You should contact support before using the account further if an update affects you. We can point to the changed section, explain the account impact, and tell you what options are available.

Yes. Auto Roulette, Aviator, Royal Fishing, Super Bingo, and MotoGP Betting sit under the same Terms & Conditions, with category-specific rules shown where they affect settlement, access, or account records.

Open Wallet > Transaction History after logging in, then match the time and reference with your DANA, OVO, GoPay, or QRIS receipt. Send both records to support if a term question remains.

Open your Terms & Conditions first

Check contact paths for term questions

Live chat

Email desk

Account inbox

Secure changes to your account terms

Data used for terms

Cookie purpose

Device security path

Record retention

Correction requests

Change alerts

Browse common Terms & Conditions questions

01 When do I accept the Terms & Conditions?

02 Do the terms cover DANA, OVO, GoPay, and QRIS?

03 Can my account access change under the terms?

04 How do I ask for my account details to be corrected?

05 What happens if I disagree with a term update?

06 Are game categories covered by the same terms?

07 Where can I find proof of a wallet action?

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