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Open Your Account With Clear Data Rules

Your account data, wallet records for DANA, OVO, GoPay and QRIS, and device sessions are handled under this Privacy Policy before you jump into Auto Roulette, Aviator, Royal…

DANA privacy checksOVO wallet recordsGoPay reference IDsQRIS session logs
joker99 Open Your Account With Clear Data Rules
PRIVACY HELP

Check Privacy Help Before You Join

Privacy questions need a route that reaches the account team, not a general promo chat. Inside your account, open Help, choose Privacy request, and attach the phone number or wallet reference you want us to check. We answer in English for Indonesia customers during posted hours, and we may ask you to confirm a recent QRIS or DANA reference before changing profile data or discussing wallet records.

Team online

Live chat 09:00-23:00 WIB

Use the chat bubble after login for quick privacy questions. We can confirm cookie settings, session alerts, and the status of a data correction request after you pass the account security questions.

WhatsApp from Help

Open Help > Contact > WhatsApp during 09:00-23:00 WIB when you need to attach screenshots of DANA, OVO, GoPay or QRIS references connected to a privacy request.

Privacy request ticket

Send a request through Help > Privacy request if you want access, correction, or deletion checks. We keep the ticket linked to your account history so you can follow the reply.

ACCOUNT CONTROLS

Browse Data Controls Inside Your Account

Data handling is part of the account flow you use every session. We collect only the details needed to create your account, run wallet checks, keep game access secure, answer support tickets…

Account details we collect

We collect your phone number, login name, password status, referral code if used, and wallet references. These fields help us match you to support requests and prevent another person changing your profile.

Cookie and session use

Cookies remember your language choice, session token, and whether a new device needs extra checking. You can clear browser cookies, but you may need to log in again afterward.

Payment privacy records

For DANA, OVO, GoPay and QRIS, we store transaction references, status results, time, and amount. We do not receive your wallet app password or full payment app login.

New device checks

If your account opens from a new phone or browser, we may record device type, IP range, and login time. This helps us spot account access that does not match your normal pattern.

Record retention

We keep account and payment records while your profile is active and for a reasonable period after closure if needed for disputes, fraud checks, tax records, or lawful requests.

Profile changes

To change personal details, log in, open Account > Profile, then choose Edit or contact Privacy request. We may ask for a recent QRIS or GoPay reference before applying changes.

Discover Answers About Your Privacy Rights

Privacy searches usually come from one of three moments: you are opening an account, checking a payment record, or trying to change profile details. The answers below explain how our Privacy Policy works in those real account steps, including cookies, wallet references, access requests, and deletion checks for your data. If you need a personal answer, use the logged-in Help route so we can verify you before discussing private records.

We collect the details needed to create and secure your profile: phone number, login name, password status, device session, wallet references, and support tickets. Game choices are linked to your account activity for service records.

Yes. We keep payment references, timestamps, amounts, and status messages so our wallet team can trace deposits or withdrawals. We do not receive the password for your DANA, OVO, GoPay or QRIS app.

Cookies help keep you logged in, remember language choices, and identify a new device. If you clear cookies in your browser, the site may ask you to log in and pass security checks again.

Yes, you can ask through Help > Privacy request after login. We verify your account first, then check the profile fields, wallet references, or support tickets connected to your request.

Open a Privacy request ticket and tell us which data you want checked. Some payment, security, and dispute records may need to stay for a limited period where local law permits.

Only team roles that need the ticket for account service, wallet checks, security review, or lawful requests can access it. We do not share private ticket contents for advertising sales.

Access or eligibility depends on local law. If that affects your account, we keep only the records needed to handle support, payment reconciliation, security checks, and lawful requests tied to your profile.